Privacy & Email Consent

By making a booking or by submitting a form or query on my website, you consent to receive occasional marketing emails with style insights, service updates, and exclusive content. You can unsubscribe at any time.

Personal information provided will be held and used by Magnetic Modern Style and its service providers for service delivery and invoicing purposes.

Payment Policy

Individual Services:

If not subscribing to a package, full payment is required upfront to secure your service booking.

Payment must be made to secure the booking. Without payment, the booking may be released.

Memorable Package:

Full payment is required upfront to secure your initial booking. Once the booking date and time are agreed, you will receive a digital invoice to make your payment via bank transfer or PayID.

Payment must be made to secure the booking. Without payment, the booking may be released.

Mesmerising and Magnificence Packages:

50% payment is required upfront to secure your first session (Colour Consultation).

Once the booking date and time are agreed, you will receive a digital invoice to make your payment via bank transfer or PayID.

Payment must be made to secure the booking. Without payment, the booking may be released.

Payment of invoice balance is due prior to the second session (Style Consultation).

Refunds

There are no refunds issued on services or packages or renewals once they have commenced or been completed, or if less than 72 hours’ notice of a cancellation or reschedule prior to the first consultation session is given. Please see the Cancellation Policy and Rescheduling Policy.

Cancellation Policy

If you cancel your service or package or renewal less than 72 hours prior to the first consultation session, no refund will be issued.

If you need to cancel your package (Memorable, Mesmerising, Magnificence) or renewal for any reason, you are welcome to a refund (minus 50% holding fee) if more than 72 hours’ notice is given prior to your first consultation session.

If you decide to cancel your package or renewal after the first consultation session, no refund is provided.

Rescheduling Policy

If you are unable to attend your session and less than 72 hours’ notice is given, a 20% rebooking fee may be incurred. For reschedule requests greater than 72 hours’ notice, a credit is valid for up to 3 months from the initial booking. If the rescheduled session is not booked in 3 months, all payment is forfeited, and no refund applies.

Any rescheduled session will be subject to consultant availability. Please note that sessions are booked weeks or months in advance and your reschedule preference will depend on availability.

If you require more than one reschedule of your session/s, it may incur a 20% rebooking fee for each occasion.

Late and Missed Sessions

If you are late to your session, we will continue with the remaining time available on your arrival.

If you miss your session or do not show without at least 72 hours prior notification, you may request a rescheduled appointment per Rescheduling Policy. No refund applies and a 20% rebooking fee is incurred.

Gift Vouchers & Offers

Gift vouchers and bonus offers are issued to a specific recipient and are non-transferrable, non-refundable, and cannot be exchanged for cash or other services. No replacement provided for vouchers/offers lost, stolen or used without permission.

Standard policies apply to sessions purchased via gift voucher or bonus offer.